FREQUENTLY ASKED QUESTION (FAQs)
HOW DO I PLACE AN ORDER ON THE WESTERN LUXES WEBSITE?
Browse our stylish collections.
Select your favourite apparel and size.
Add the items to your cart.
Proceed to checkout.
Enter your shipping and payment details.
Apply any coupon codes you may have.
Complete the payment process.
Sit back and await your fashionable delights!
WHAT PAYMENT METHODS ARE ACCEPTED FOR ONLINE ORDERS?
Western luxes accepts the following payment methods:
Cash on Delivery (COD)
Major credit and debit cards
Secure online payment options
CAN I MODIFY MY ORDER AFTER PLACING IT?
Yes, you can modify or cancel your order by contacting our customer service team immediately after placing the order. Changes to shipping addresses can also be made before your order is shipped by contacting us or emailing westernluxes@gmail.com Or contacts +971 569 768 073.
HOW CAN I TRACK THE STATUS OF MY ORDER?
Once your order is dispatched, you will receive a tracking number via email or whatsApp. Use this tracking number to get real-time updates on your order status by visiting our Order Tracking Page.
WHAT IS THE ESTIMATED DELIVERY TIME FOR ONLINE ORDERS?
Orders are typically delivered within 2-3 working days from the date of purchase. Delivery times may vary due to unforeseen circumstances.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we offer international shipping. Please note that shipping charges are to be borne by the customer that Customer should contact our customers support team +971 569 768 073
WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR DEFECTIVE PRODUCT?
If you receive a damaged or defective product, contact us within 7 days of receipt. We will facilitate an exchange or refund.
WHAT IS YOUR RETURN POLICY FOR PURCHASED ITEMS?
We have a 7-day return policy. Please contact our customer service team for assistance in initiating a return or exchange, whether you are a registered user or a guest.
CAN I RETURN OR EXCHANGE AN ITEM IF IT DOESN’T FIT?
Yes, you can return or exchange an item if it doesn’t fit. Please refer to our return policy for more details.
HOW CAN I CONTACT WESTERN LUXES CUSTOMER SUPPORT FOR FURTHER ASSISTANCE WITH MY ONLINE ORDER?
For further assistance, contact our customer support via email at westernluxes@gmail.com or call us at +971 569 768 073. We are here to help!
